Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

Outin Holding Hong Kong Limited operates the website at sweaterpwyp.com. This Privacy Policy describes how Outin Holding Hong Kong Limited collects, uses, and shares personal information when you visit or make a purchase from sweaterpwyp.com. This policy applies to all users of sweaterpwyp.com. By using sweaterpwyp.com, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit sweaterpwyp.com, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We collect the following categories of personal information: name, email address, shipping address, billing address, phone number, order history, and payment transaction identifiers. We do not collect or store full credit card numbers, expiration dates, or security codes. All payment transactions are securely handled by third-party payment gateways. Outin Holding Hong Kong Limited does not retain payment card details.

We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, or contact customer service. This information includes your name, email address, shipping address, billing address, and phone number. We also collect information automatically when you use sweaterpwyp.com, such as your IP address, browser type, operating system, referring URLs, and pages you view.

How We Use Your Information

We use the information we collect to fulfill orders, process payments, communicate with you about your orders, provide customer support, personalize your shopping experience, and send marketing communications. We use your email address to send order confirmations, shipping notifications, and promotional offers. You can opt out of promotional emails at any time by following the unsubscribe instructions in those emails.

We use your shipping address to deliver products you purchase. We use your phone number to contact you regarding your order if necessary. We use information about your device and browsing activity to improve sweaterpwyp.com, detect fraud, and ensure the security of our website.

Payment Processing

All payment transactions on sweaterpwyp.com are processed by third-party payment gateways. When you make a purchase, your payment card details are transmitted directly to the payment gateway. Outin Holding Hong Kong Limited does not receive or store your full credit card number, expiration date, or security code. We do not have access to your payment card details at any time. The payment gateway provides us with a transaction identifier and confirmation of payment. We use this information to complete your order and for accounting purposes.

Cookies and Tracking Technologies

Outin Holding Hong Kong Limited uses cookies and pixel tags on sweaterpwyp.com. We use first-party cookies and third-party cookies. Cookies are small data files placed on your device. We use cookies to remember your preferences, keep items in your shopping cart, understand how you interact with sweaterpwyp.com, and deliver targeted advertisements. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of sweaterpwyp.com.

Sharing Your Information

We share your personal information with third parties to help us use your information as described above. We share information with payment gateways to process payments, shipping carriers to deliver orders, and email service providers to send communications. We also share information with analytics providers to understand website usage. We require these third parties to protect your information. We do not sell your personal information to third parties. We may disclose your information to comply with applicable laws, respond to lawful requests, or protect the rights and safety of Outin Holding Hong Kong Limited, our customers, and the public.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. We retain order information for a period required by applicable tax and accounting laws. When we no longer need your personal information, we securely delete or anonymize it.

Data Security

Outin Holding Hong Kong Limited takes measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Your Rights

You have the right to access, correct, or delete your personal information. You can update your account information by logging into your account on sweaterpwyp.com. You can also request access, correction, or deletion by contacting us at [email protected]. We will respond to your request within a reasonable timeframe. If you are located in certain jurisdictions, you may have additional rights under applicable data protection laws.

Children’s Privacy

sweaterpwyp.com is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child under 16 has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We will post the updated policy on sweaterpwyp.com. Your continued use of sweaterpwyp.com after any changes constitutes your acceptance of the updated policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail using the details provided below:

Outin Holding Hong Kong Limited
ROOM 413 4/F LUCKY CENTRE NO.165-171 WANCHAI ROAD WAN CHAI HK
+852 5638 3663